PRODUCT DESCRIPTION, QUALITY AND GUARANTEE

All our items are guaranteed important companies both nationally and internationally. Therefore offer the highest quality and the best guarantee. This warranty defects caused by misuse is not included, nor those caused by normal wear due to continuous use.

In those returns that are included in the warranty, there will be the possibility of repair, replacement with an item of equal or similar features or the payment of the amount paid.
To enforce the guarantee is essential to attach to the return proof of purchase. To process any return contact us through tel. 034 93 865 49 21 or send an e-mail to info@insmatcaldes.com

The price of the products listed include VAT.

CALDES INSMAT S.L. reserves the right to modify the commercial offer of the website (changes to prices, articles and other services) if it so decides; although these changes do not apply to contracts already made.

If at some point a typographical error occurred on our website, beyond the control of INSMAT CALDES SL, will proceed to immediate correction. If there is a typographical error in any of the prices shown and a client would have made the purchase decision based on that error, INSMAT CALDES SL., Will inform the customer that error and the customer is entitled to cancel the purchase at no cost meanwhile.

PURCHASE TERMS
 

These conditions are intended to regulate the legal relationship arising after the hiring process between you. as a buyer and INSMAT CALDES S.L.

CALDES INSMAT S.L. reserves the right to make changes at any time in the information contained on the Web or in the configuration and presentation.

CALDES INSMAT S.L. reserves the right to modify the commercial offer of the website (changes to prices, articles and other services) if it so decides; although these changes do not apply to contracts already made.

If at some point a typographical error occurred on our website, beyond the control of INSMAT CALDES SL, will proceed to immediate correction. If there is a typographical error in any of the prices shown and a client would have made the purchase decision based on that error, INSMAT CALDES SL., Will inform the customer that error and the customer is entitled to cancel the purchase at no cost meanwhile.

BUYING PROCESS
The acquisition of the products is done through the purchase process established by which, once activated the FINISH button and once the payment purchase which implies the acceptance of all the Terms and Conditions occurs.

After the purchase you will receive a confirmation of your order at the email address provided.

SHIPPING AND FOLLOW MY ORDER
The shipment of the order should be made to have available the day after confirmation by the customer. In the case of festive be held on the following working day.

Delivery is usually 6-15 days. In cases where the period is higher will be indicated on the product. In any case, if you want to know the exact delivery can order by calling 034 93 865 49 21 or via e-mail to info@insmatcaldes.com.

Delivery times indicated in each product are approximate indicative and not binding.

If the product is sold out at the factory, the delivery time may be longer, in such cases, the customer has the right to cancel the order. In any case, you will be informed by email or phone of all incidents regarding your order.

 
 
 RETURNS
Returns within 7 days of receipt accepted the request .the request and cause of return must be sent via e-mail to info@insmatcaldes.com, once accepted by us, you can proceed to the shipment of the merchandise.  In this case, shipping costs borne by the customer.
The cases in which the return is due to the fact that the product is not to your liking, you will be allowed to return, but you will be billed a demerit of 30% of the amount paid, most of our products are created especially for the customer, and it is not Possible to carry out a post-sale service of the product, also the postage and return will be borne by the customer.
No returns will be accepted without prior authorization INSMAT CALDES SL.
The product must be returned in perfect condition and in original packaging. After checking the status of such return, we will proceed to refund the amount paid through the payment method used by the customer in purchasing.
No returns will be accepted if the packaging of the product are not the originals and these are not in perfect condition. The original packaging should be protected so that they arrive in perfect condition, being forbidden the use of seals and tapes.
For incorrect shipments and returns for defects, it shall notify INSMAT CALDES SL within the deadlines set for us to take care of the expenses for the return.
 
CANCELLATIONS
We accept order cancellations purchase always communicate and confirmation of such cancellation is obtained within 24 hours from the time of purchase. Past 24 hours we reserve the right to accept order cancellations.
 
SHIPPING COST
Shipping costs will be reflected before finalizing the purchase process depending on the chosen payment method and the country of destination.
 
PAYMENT METHOD
He can pay by Credit Card and Debit Transfer or Pay Pal.
 
APPLICABLE LAW
The purchasing system is subject to the laws in force in Spain,
In the event of any conflict or discrepancy arises, the courts who will hear the case, be as provided in the applicable legal regulations in the case of final consumers will be the address of the purchaser or the place of performance of the obligation.
 
If the buyer domiciled outside Spain or if the purchase is made by a company, both parties expressly waive any other forum, submitting to the Courts of Barcelona.